posted on June 14, 2009 00:01
The intent of this section is to offer you some insight into the various requirements gathering tools available and the factors you need to consider when choosing which to use for your project. You'll need to take training in the use of these tools before becoming proficient in their use.
The nature of the software application or web site your project will deliver will influence your decision on which requirements gathering tools to use. Other factors that will influence your decision are the number and type of business users, customer service reps, and maintenance people and their locations. We'll attempt to describe some of the tools available to you in this section and describe situations where they would be appropriate to use.
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