Amid the spread of the novel coronavirus (COVID-19) around the world, the ways we work and the ways businesses conduct their day to day activities are rapidly changing. From grocery stores to hospitals, from schools to houses of workship - "new normal" routines are emerging and,...
Having established “Business Information Systems” as the context for his series of articles on requirements, Dan Tasker introduces a three-level generic functional model applicable to any organization. The highest level, considered to be “… a view from 10,000...
Why Design Thinking? Because it's time we stop assuming what the customer wants, how the user might use your product, or that we know the best way to solve a given problem. While the concept of design thinking has been around for a while, the advent of the digital...
You may be an aspiring product manager or may have been in that role for many years but do you know that it takes to be a great product manager? Product management sounds glamorous. You get to steer a product in any direction you want like the captain of a seaworthy vessel, weathering...
In this article, Mark Monteleone tackles the topic of risk tolerance in the context of requirements validation and review. Regardless of methodology (waterfall, agile, scrum-fall), it is common for project stakeholders or their proxies (ex: product owners) to be asked to sign-off, one way or...
Many of us are accustomed to dealing with requirements in the context of software products which run on a personal computer. But what about software that are used by the various other electronic devices around us: driver-less cars, manufacturing robots, your smart home devices, etc? In this...
"Context is everything"... at least when it comes to requirements. Regardless of the software development methodology used, the need to deal with requirements is real. Whether they are called user stories, features, capabilities, use cases, or any other name - understanding,...
Does your firm have Customer Success Managers? If not, maybe it should!
The Customer Success Manager (CSM) role is a relatively new, yet growing, job role used by companies offering more complex products and service offerings.
When you’re swept up in the inspiration for your mobile app, it’s easy to lose sight of feasibility. Arriving at the right balance between an original idea and what’s realistic for development requires proper planning. A recommended plan of action is creating a Product...
Design for Six Sigma (DfSS) is a design philosophy aimed at improving the success of innovation processes. The method is well suited to the thermal field. Thermal design starts with identification of the product requirements (Six Sigma Define Phase) and flows down to how this translates to the...
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