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Management loves uptime, but they rarely want to pay for it. It seems like that line pretty much explains a third of the meetings IT professionals have to sit through. When we have conversations about uptime, they tend to go something like this...

Converting Business Requirements for Availability May Require Some Reality Checks

Management loves uptime, but they rarely want to pay for it. It seems like that line pretty much explains a third of the meetings IT professionals have to sit through.

When we have conversations about uptime, they tend to go something like this:

IT Worker: What are the uptime requirements for this application?

Manager: 100%.

IT Worker: OK, we can do that, but it’s going to cost you about $1,000,000,000,000. What’s the budget code you want me to bill that expense to? (OK, I made up the number, but you get the idea).

Manager: I’m not paying that much money. You have $35 in annual budget. That’s all we can afford from the budget. Make it happen.

IT Worker: We can’t get you 100% uptime for $35. For that we can get 9.9% uptime.

...

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2019-07-07 Converting Business Requirements for Availability May Require Some Reality Checks Converting Business Requirements for Availability May Require Some Reality Checks

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